Know the terms. Keep the details.

Warranty and return terms are confirmed in writing before payment. Coverage can vary by movement, configuration and delivery route, so the website does not invent a universal promise.

Before you approve an order

• Ask for the applicable coverage and claim window for the quoted build.
• Confirm which issues are eligible and which are excluded.
• Keep the written quote, QC approval and delivery details.

If an issue occurs

Contact LC through the same WhatsApp conversation and provide the order reference, a clear description, photos or video and the delivery date. The applicable written terms will be used to review the case.

Important limitation

A change of preference after approving the quoted configuration and QC photos is not automatically treated as a product defect. Do not rely on any return or warranty promise that was not confirmed in writing.